How does your gross margin benchmark vs. the industry or SIC?
Much Lower
Below Average
Average
Above Average
Significantly Higher
Do you fill an unserved or underserved market?
We are a ME TOO at best
We are kindof a ME TOO
We have some unique features/benefits to a portion of the market but it is not exceptionally strong value proposition
We have a strong position in our niche
We have little or no competition for the niche we have chosen
Can a definable and repeatable sales process be created?
I have no clue how we sell stuff
We engage in quite a bit of marketing and sales activity and somehow the product/service sells
We have an acceptable sales and marketing proceedure
We have identified a series of steps to walk a prospect from non-buyer to satisfied customer
We have a series of steps to walk a prospect form non-prospect to satisfied customer including some proprietary marketing/sales secrets
There is an old business addage: Find a parade and get in front of it. Are you in front of a parade?
The parade passed us years ago
We seem to be always trying to catch the parade
We are in middle of the parade
We are solidly out in front of the parade
We identified the potential parade before our competitors. We remain well in front.
How valuable is your intellectual property?
I don’t really have any intellectual property
I have a bit of intellectual property
I have intellectual property I regularly use in the business that increases our profitability
Our intellectual property is used often and quite valuable
Our business is completely based on our intellectual property and it is of significant value
Have you been able to easily borrow funds?
No one will lend us money
Borrowing sources are limited to friends and family
We can usually raise the capital we need
It has been easy to raise funds or borrow
Banks chase us
Do you have the ability to attract and retain top talent?
Great employees never seem to want to work here
We occasionally get a star employee but they never stick around
We have our share of superstars, but I wish we had more
We can attract the best and brightest and we do a good job of retaining them
We are the Google of our industry
Rate your customer retention
We struggle to retain customers
We are a bit weak in customer retention
We do an average job of retaining customers
I am very pleased with the job we do retaining our customers
We have top-of-class customer retention
Rate your ability to consistently read the crystal ball or predict the future
I don’t make predictions as to what my industry landscape will be in a few years
I have some guesses where the industry is going but I always seem to be wrong more often than right
My predictions are 50/50
I have made some wrong predictions but I have been right more than I am wrong
I would hate to think where my business would be if I did not look into my crystal ball regularly
Do you have a low relative cost of attraction vs. lifetime margin of a customer?
We have to pay WAY too much to get a customer vs. what they spend
We need a more cost effective way to attract clients
We could to better, but we do alright in this department
We can attract a customer for under 15% of the lifetime margin they generate OR or cost of acquiring a customer vs. their lifetime value is well below the industry average
We can attract a customer for under 5% of the lifetime margin they generate
My business will sell for over $5,000,000?
Yeah, right!
Slim chance my business will sell for that much
If I execute well and make some good moves, I could sell for that much
I realistically anticipate selling my business for $5 million or more
If I listed my business for sale today, I could sell it for over $5 million in a short timeframe
Is there a likelihood of detrimental governmental action/inaction?
I would be in deep trouble if the government goes the wrong way
I have significant risk of detrimental government action/inaction
I have small to moderate risk of detrimental government action/inaction
I have very small risk of detrimental government action/inaction
I have no risk of detrimental government action/inaction
Is it a hot market cooling off?
We are practically selling pet rocks here
I am concerned that our market is too fadish
Our market can be fadish, but I am not overly-concerned
Our market is typically not fadish or prone to overheating
This is not a concern for our business
Do you have a location handicap?
Our location is constantly an issue on a variety of fronts
Our location handicaps us occasionally
Our location is not ideal, but not an issue
Our location suits us well and is an asset
Our location is valuable and is a competitive advantage
Do you have good competition or bad competition?
Our competitors will cut prices no matter what or have tons of money to outcompete us
We have tough, not always sane competition
Average
Solid but fair competition
Little or no competition
Can a salesperson of ORDINARY skill sell it reasonably well?
We need someone that can sell ice to Eskimos
Our product/service takes a real pro to sell it
We need high quality sales people, but the product/service sells well if the salesperson is skilled
We can take almost any reasonably qualified salesperson and they can sell well
We sell plenty without much sales effort. Almost anyone can sell this.
Are there definable and identifiable prospects?
I wish
I know where some of them are hiding
We know approximately where our buyers come from
We have a clear model of our ideal prospects and where to find them
We have a clear model of our ideal prospects and where to find them AND we know a couple of places to find prospects that our competitors don’t
How valuable is your Rolodex?
I don’t know anyone who can assist my business
I have a couple useful contacts
I have a handful of contact that have helped the business over the years
I have made many sales or met many valuable contacts from my Rolodex
My Rolodex is more valuable than gold
Do you have a low break-even relative to the competition?
No
Our break even is higher than all of our competition
Our break even is higher than many of our competitors
Our break even in the middle of the pack
Our break even is lower than many of our competitors
Can margin fund growth or is debt required?
It seems like no matter how much money we have or borrow, it is never enough
We always seem to be cash poor
Money is tight on occasion, but we only tap our line occasionally
We rarely need to tap our line of credit
We are debt-free and don’t' need to borrow money
Is your brand meaningful in the eyes of the customer?
Our customers and prospects could care less about our brand
Our customers care about our brand a bit but our prospects don’t care
We have some brand awareness in the eyes of the prospect
We have a meaningful brand to both propsects and customers
We could sell the legal rights to our brand to a competitor for quite a bit of money
Rate the barrier of entry for competitors
Anyone can get into this business
You can get into this business with a little know how and modest capital
It isnt impossible to get into this business but it takes some know-how and more
It stunk to get into this business because of the know-how and capital requirements but now I am thankful for the barrier of entry
I dare you to get into this business
Do you have price-conscious customers?
My customers would sell their kids to save a nickel
I am constantly amazed and frustrated by the cheapness of my customers
Yes, my customers are price sensative, but not more than any other businesses
My customers are willing to pay a premium for our product/service and understand the value of the additional charge
We have the highest priced product/service in the industry and our customers do not complain about price
Our industry or niche will be around a long time?
Our industry might not be around in 5 years
I have some concerns about the longevity of our industry
I am pretty sure our industry will be around in 10 years
I am highly confident that our industry in something near its current form will be around in 20 years
Our industry isnt going anywhere for a LONG time
I have a known exit strategy?
I have no exit strategy
I plan to sell the business to a key employee on contract or something simple
I think I can sell the business through a broker for a price I can live with…. or better
I have a known exit strategy and am successfully working the plan
I am on the beach in under 5 years with a pile of cash in hand
What is the likelihood of a well-healed competitor entering our market?
I am very confident a large competitor will enter our market and it will hurt me badly
I am somewhat confident a large competitor will enter our market and it will hurt me a bit
A large competitor could enter our market and it woudl hurt me badly, but I am not sure it will happen
I am confident a large competitor will NOT enter our market OR if they do, it will not significantly hurt me
I am very confident a large competitor will NOT enter our market and even if they do, it wont matter
Do you like working with the money and the financials?
I have never understood financials
I don’t like the money side of the business and typically ignore it
I don’t like the money side of the business but I pay enough attention to it
I have a firm grasp of my critical perfornance indicators and my financials
I am a financial pro and run my business accordingly
Is the business prone to litigation/losses?
We have constant issues with extraordinary losses or litigation
We have too many issues with extraordinary losses or litigation
We have a few issues with extraordinary losses or litigation
We have virtually no issues with extraordinary losses or litigation